Very out-of-trend, to go to a hotel to try the restaurant alone (and not an illicit rendezvous), but this was solely for researching this novel form of gathering customer feedback (what they made up with in this method, they lacked in quality)
To do so, they had a QR code on the menu; shows they’re modern, and modern. With this novel method, they can’t have used this feedback well as they lacked in quality.
The QR offered only calorie amounts, not any other nutrient information. And it didn’t even work in giving me the calories… maybe I was just being stupid but seriously lacking ease of use. It only led to hotter deals;
The staff were lovely, the ambiance was average expected, the food was obviously hotel food.
I had the “hearty teriyaki”. Which, again, was average. It ted on to the biological pleasure centres food gives you; good amount of salt, sweet enough but not too sweet. But was cooked rather poorly: broccoli much overdone, as was the couscous (but I like mine ardent rather than floppy) and salmon overcooked.
A good thing (especially for diabetics) is this the first place (so far) including cauliflower couscous. So no carbs!
In conclusion; novelty or quality?
They capitalised on QR mania, but I suggest use that customer feedback to improve quality.
Novelty or quality….?
Leave a Reply